Please contact us directory via our Gmail. We currently offer our products only hospitality industry’s owner and workers.

TERM OF CONDITION

Condition of order

    Operating hour / Monday Tuesday and Wednesday only / 10:00AM - 6:00PM

 Delivery can be earlier or later depends on the location, inner city deliveries early morning or late night depending on availability.

Agreement 

Customer has to agree the terms and conditions before purchasing 

Orders

1. Take orders via email

2. Minimum order $100 (negotiable)

3. Customer must order “a week before” on MONDAY OR TUESDAY 

   It is possible to take an order within a week but have to confirm availability and circumstances

Delivery 

      Delivery dates will be only MONDAY, TUESDAY and WEDNESDAY 

1. There is an additional fee for a far from inner city (due to traveling far)

2. Free shipping over $150

Payment term

1. Must provide an active bank account  

2. Payment term is a week from the invoice date. After receiving your order, we will send you a payment link/invoice. If there is no cancelation email from your party, the order purchase will be processed.

Cancelation policy 

             Cancellation of order can be acceptable a day before “Sunday” (delivery date will be on Monday or Tuesday)

Refund 

1. Returns must be approved by us after goods are returned.

2. Goods must be unused and in original packaging unless defective.

3. Claims for damaged or missing goods must be made within a week of delivery.

We sell Japanese import products mainly selected condiments. We also offer making your own creative menu with our products together, corroborating your food events and community events with us. We are happy to work with you as a team.

You can reach us anytime via our contact page or email. We aim to respond quickly as possible.